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ALL BROADWAY SHOWS IN NYC SUSPENDED THROUGH JANUARY 3, 2021. LEARN MORE.

Exchange Request | Ticketmaster

We’re so glad you want to exchange your tickets!

Since you purchased your tickets from our ticketing partner Ticketmaster, you’ll need to follow these steps to begin the exchange process:

  1. Using a computer or tablet, head over to the My Tickets page in your Ticketmaster account. You’ll need to log in.
  2. Click the See Details link for the order you want to exchange.
  3. Click the Live Chat link at the bottom right of your order. A customer service associate will be able to facilitate your exchange.

 

Start My Exchange

 

Exchanges are available through Monday, July 6, 2020 only. If you do not exchange your tickets by that date, Ticketmaster will issue you an automatic refund.

Be well, stay safe, and we can’t wait to see you again on Broadway.