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FAQs

General

How do I update my email preferences?

To update your email preferences, select the “Update your account preferences” in the bottom of any email you receive from Broadway Direct.


Tickets

If you have a question regarding your tickets to a Broadway show, please contact your point of purchase listed on your confirmation email.


Lottery

For all questions or comments regarding the Broadway Direct lottery, please visit our lottery site HERE.


Contests

Broadway Direct contests are done in partnership with Audience Rewards. For any questions regarding eligibility, participation, and redemption, please contact Audience Rewards.


Group Sales

How do I place an order?

To place an order, please fill out the request form online or call us at 800-714-8452.

What is a service fee?

Broadway Direct Group Sales may be required by the primary ticket source to charge a 10% service fee on the total amount of the ticket purchase.