Palace Theatre

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Ticket Information

Box Office Hours
Monday-Sunday: 12:00PM–8:00PM

You may purchase tickets to Ben Platt: Live at the Palace online now, or at the theatre box office.


Public Transportation

By Subway:

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A C E Subway Icons Take the A, C, E to Port Authority.




About This Theatre

“Playing the Palace” has been the dream of many performers since the theatre opened in 1913. For many years the Palace Theatre was the preeminent vaudeville theatre in the country and an engagement in this theatre meant that a performer had “made it.” The who’s who of entertainment royalty have performed on this stage, including Ethel Barrymore, Harry Houdini, Will Rogers, Ethel Merman, Judy Garland, Jerry Lewis, Harry Belafonte, Bette Midler, Shirley MacLaine, and Diana Ross.

In 1965, James M. Nederlander turned it into a legitimate theatre for the opening of Sweet Charity starring Gwen Verdon. Since then, it has housed star-studded hits including Lauren Bacall in Applause and Woman of the Year, Richard Kiley in Man of La Mancha, George Hearn in La Cage aux Folles, and Keith Carradine in The Will Rogers Follies. In 1994, the theatre was transformed to house Disney’s Beauty and the Beast, which was followed by their musical, Aida.

The Palace has 1,740 seats and is one of The Nederlander Organization‘s nine Broadway theatres. It is co-owned with Stewart F. Lane.


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American Express, Visa, and Mastercard are accepted for ticket purchases at the box office.

The Palace Theatre does not provide ticket refunds or exchanges.

Dress Code
There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air-conditioned during the summer months.

All persons entering the theatre, regardless of age, must have a ticket. Children under the age of 5 are not permitted in the theatre.

Food & Beverage
No outside food or drinks are permitted in the theatre.

Late Seating
The seating procedure for latecomers varies by seat section. Generally speaking, late patrons are held at the back of the theatre and will be seated at the management’s discretion.

Smoking is prohibited in the Palace Theatre.


There is one bar located in the main lobby and one bar on the mezzanine level where alcoholic and nonalcoholic beverages as well as snacks can be purchased. Bottled water and beverages with secure tops are permitted in the auditorium. The bars begin serving patrons 30 minutes prior to the start of the performance and at intermission.

Nederlander Theatres do not permit outside food or beverages.

Patrons seeking to bring in their own food or drink because the food or drink is necessary for medical reasons shall be permitted to bring such food or drink into a theatre.

It is imperative for patrons to understand that not only do the theatres sell peanut-related products, it is impossible for any theatre to designate peanut-free seating zones since we cannot control what food products patrons may bring into the theatres.

Restrooms are located on every floor of the theatre, except for the Box Office Lobby.


Patron Security
For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.

Bag Screening
All bags are subject to search upon arrival. Luggage, shopping bags, and other large packages that will not fit comfortably with you at your seat will not be checked or allowed inside the theatre. For your convenience, please arrange to check your large bags at one of these locations if you are unable to leave them at home.

Do not leave your personal bags (purses, backpacks) unattended while in the theatre.

Prohibited Items
Do not carry any of these items into the security screening area. Items that are confiscated will not be returned. If you are unsure about any item, do not bring it to the theatre.

  • All weapons are strictly prohibited, including but not limited to: firearms, ammunition, knives, swords, scissors, OC spray (mace), any dangerous items, and weapons of any kind
  • Outside food or beverage
  • Large professional cameras or video recording equipment
  • Flashlights or laser pointers
  • Illegal substances
  • Noise making devices or fireworks
  • Electric bikes or scooters

The Palace Theatre has the right to refuse entry if any of the above is not adhered to.

Theatre Staff

Contact Information
Phone: 212-730-8200
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Accessible Seating

Accessible seating is available for this performance as indicated on the seating map.

Wheelchair locations are available in the orchestra, rear mezzanine, and balcony (pending availability). You may purchase one wheelchair and three companion seats per order if available.

For guests with limited mobility, there are seats available with folding armrests (“Aisle transfer Seats”) in these locations: Orchestra Q101, S101, S102, U101, U102, U127, U128, W123, W126; Mezzanine O101, O102; Balcony H1, H19, H24.

Low vision/deaf and hard of hearing accessible seats are available in the Orchestra seats C1, C3, C2, C4, D1, D3, D2, D4, E1, E3, E2, E4, F1, F3, F2, F4, G1, G3, G5, G2, G4, H1, H3, H5, H2, and H4.

Please be advised that the only rows in the theatre that do not require walking up or down stairs are: Mezzanine row O and P, and Balcony row H.

The Palace Theatre is committed to the needs of patrons with disabilities. For more details on policies or assistance purchasing accessible seating, please contact 212-730-8200 or send us a message.

Learn more about Nederlander’s commitment to accessible seating in this venue.

Wheelchair-Accessible Restroom

Barrier-free restrooms are located on floors 2 through 6 of the theatre. A passenger elevator connects all levels of the Palace Theatre.

Services for Patrons With Disabilities

Theatre representatives are available to meet patrons with disabilities in the lobby of the building to escort them to designated wheelchair accessible areas.

Policy on Guide Dogs and Service Animals

Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

Assisted-Listening Devices

Headsets for sound augmentation are available at the theatre, free of charge. Photo identification is required as a deposit.

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Palace Theatre marquee, featuring All Shook Up on BroadwayBuilt in 1913, The Palace was the world’s most famous vaudeville house until the death of vaudeville in the 1930s. The theatre was purchased by the Nederlanders in 1965, it underwent a beautiful renovation, and it became a legit theatre in 1966 with the gala opening of Sweet Charity, starring Gwen Verdon and directed and choreographed by Bob Fosse.

In recent years, Disney’s Beauty and the Beast opened here in April 1994, playing 2,250 performances (this theatre’s longest-running show) before moving to the Lunt-Fontanne in November 1999. Other productions at this theatre: Sunset Boulevard; An American in Paris; The Temptations & The Four Tops on Broadway; Holler If Ya Hear Me; a revival of Annie; Priscilla, Queen of the Desert; a revival of West Side Story; Liza Minnelli in both Liza’s at the Palace! and Minnelli on Minnelli; Legally Blonde; Lestat; All Shook Up; Aida; The Will Rogers Follies; La Cage aux Folles, starring George Hearn and Gene Barry, which won six Tony Awards and ran for 1,761 performances; and the hit musical Woman of the Year, which won Tony Awards for Lauren Bacall and Marilyn Cooper, Kander and Ebb (score), and Peter Stone (book).

During the 1970s, superstars such as Bette Midler, Josephine Baker, Shirley MacLaine, and Diana Ross made spectacular personal appearances at the Palace. Main attractions during this period included Christopher Plummer (Tony Award) in the musical Cyrano; Carol Channing in a revised version of Gentlemen Prefer Blondes called LoreleiRichard Kiley in a return engagement of Man of La Mancha; Joel Grey in Jerry Herman’s The Grand Tour; a rousing revival of Oklahoma!; and Lauren Bacall, Len Cariou, Penny Fuller, Bonnie Franklin, and Lee Roy Reams in the megahit Applause, which won Tony Awards for Bacall, Betty Comden and Adolph Green (book), Charles Strouse and Lee Adams (score), and Ron Field (director and choreographer).

In 1967, Judy Garland returned to this theatre in triumph in a vaudeville revue called At Home at the Palace. On the bill with her were tap dancer John Bubbles, comic Jackie Vernon, juggler Francis Brunn, and Garland’s young children Lorna and Joey Luft. Later that year, Eddie Fisher and Buddy Hackett played the Palace, and then Don Ameche and Carol Bruce appeared in Henry, Sweet Henry, a musical adaptation of the Nora Johnson novel and the film The World of Henry Orient.

The next year saw Joel Grey play the great George M. Cohan in the musical George M! by Michael Stewart and John and Fran Pascal, with the timeless songs of Cohan and his sister Josie Cohan, played by Bernadette Peters.

Cohan was one of the few great entertainers who never played the Palace during its vaudeville heyday, but Grey’s impersonation lasted here for 433 performances.



Used with permission by Playbill, Inc. Playbill is a registered trademark.

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