Missed your show?

Tickets that have not been used are sometimes able to be “past dated,” This is a one-time courtesy that may allow the show to honor your unused tickets at another performance, depending on availability and the discretion of the show.

Please fill out the form below—we’ll be reaching out to you soon with more information!

Please note: Past date requests can only be accepted after the original performance date has passed.

Your Contact Info
Name(Required)
First Last
Email(Required)
Your Tickets
What show were you supposed to attend?*(Required)
*If your show is not listed on the dropdown below, it’s likely that it’s in a theatre owned and operated by the Shubert Organization. You’ll need to reach out to [email protected] to inquire about past dating your tickets.
Original performance date(Required)
MM slash DD slash YYYY
Original performance time(Required)
- Matinee
- Evening
Number of tickets(Required)
Seating Section(Required)
- Orchestra
- Front Mezzanine
- Rear Mezzanine
- Balcony
Row and Seat Number(Required)
Where did you purchase your tickets?(Required)
Order number
Photo or screenshot of your tickets
Accepted file types: jpg, jpeg, png, gif, Max. file size: 100 MB.
Reason for missed performance(Required)
Optional: Is there anything else you'd like us to know?
Confirmation
I understand that past dating is subject to availability, and that, if confirmed, my new seat locations will be best available/not my original locations. For certain shows past dating may not be possible for some time; Broadway Direct customer service will contact me when dates become available.

Missed your show?

Your Contact Info

Your Tickets

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