Frozen the Musical in Los Angeles

Frozen In Los Angeles Tickets & Information

You’re invited to discover that love is a force of nature…at Disney’s new musical, Frozen.

For the first time, Frozen comes to life on Broadway, re-imagined for the stage in a new production by an award-winning team.

This is the timeless tale of two sisters, pulled apart by a mysterious secret. Both are searching for love. They just don’t know how to find it.

The show’s expanded score features twice as many songs as the original film, all written by the husband-and-wife composing team of Kirsten Anderson-Lopez and Robert Lopez.

Performances run December 4, 2019 – February 2, 2020.

Run Time

2 hours 30 minutes

Age Recommendation


Venue Information

Venue Information

Hollywood Pantages Theatre

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Seating Chart

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Theatre Location


Accessible Seating

Accessible seating is available for this performance as indicated on the seating map.

Accessible seating is only available in the orchestra level. There is no elevator in the Hollywood Pantages Theatre, and the mezzanine (2nd) Level is accessible only by stairs. There are 31 steps up to the mezzanine and 44 total to the rear of the mezzanine.

If you prefer, you may also submit your accessible ticket request for any performance by email at [email protected] or by phone at (323) 468-1782 Monday-Friday 11am-5pm. Please allow up to 48 hours for return calls.

Wheelchair-accessible Restroom

A single accessible, all-gender restroom is available on the ground level on the east end of the colonnade, near door 1.

Additionally, accessible restrooms are available in the lower alcove on the east end of the main lobby with the assistance of an electronic lift.

Policy on Guide Dogs and Service Animals

Our theatre welcomes service animals, which are dogs and miniature horses that are trained to do work or perform tasks for a person with a disability.  Emotional support animals, comfort animals, therapy animals, and pets are not permitted.  Service animals must be leashed or harnessed at all times, and will share the seating area of the person with a disability, as aisles and walkways must be kept clear for safety.

Assisted Listening Devices

Several sound amplification options are available at no cost.

1. New: Induction Loop installed for patrons. Simply set your device to the Telecoil feature, and adjust volume accordingly. We also offer a limited number of T-coil loop receivers for patrons with no personal device.

2. Infrared Listening System and the follow headsets are also available:

  • Sound Associates – SA650H Headset / receiver (95kHz)
  • Sennheiser – RI250 / RI150 headset / receiver (2.3 MHz)
  • Sound Associates – SA1502P Pendant receiver with neck loop – (2.3 MHz)

Visit the Audience Services desk in the lobby to learn more and to check out a device by leaving a driver’s license or other ID.


About Frozen | Los Angeles

How long is Frozen | Los Angeles?

Frozen in Los Angeles runs 2 hours and 30 minutes.

What is the late-seating policy for Frozen | Los Angeles?

Performance starts promptly at the advertised time. Latecomers will be seated at the discretion of management.

What time should I arrive at the theatre?

Doors open 30 minutes prior to performances. To allow time for security and bag inspection, we recommend arriving no less than 15 minutes prior to the show time.

About the Hollywood Pantages

Am I allowed to bring outside food into the theatre?

Nederlander Theatres do not permit outside food or beverages.

Is the Hollywood Pantages accessible? Where are the accessible seats?

For all accessibility information, please check HERE.

May I bring my luggage and any bags to store at the theater?

Luggage, shopping bags, and other large packages that will not fit comfortably with you at your seat will not be checked or allowed inside the theatre. For your convenience, please make other arrangements for these items before arriving.