Accessible Seating

Accessible seating is available for this performance as indicated on the seating map.

The theatre is not completely wheelchair accessible. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.

Wheelchair-Accessible Restroom

There is one (unisex) wheelchair-accessible restroom located on the main level.

Seat Accessibility

Orchestra location: There are steps to the Orchestra beginning with row I. There are no steps to the designated wheelchair seating location. There are no steps to rows AA through H.

Mezzanine location: Located on the second level, up three flights (51 steps). On the Mezzanine level, there are approximately two steps up and down per row. Entrance to the Mezzanine is behind row G of the front Mezzanine.

Handrails: Available at every stepped row, except in the Mezzanine and Rear Orchestra, where handrails are only available on the far-side aisles.

Assisted-Listening Devices

Reservations are not necessary. A driver’s license or ID with printed address is required as a deposit. Please e-mail [email protected] or call: 212-582-7678 to reserve in advance.

Loop technology is also available at this theatre.

Shubert Audience Services
The Majestic Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. The theatre provides infrared assistive listening devices for every performance at the theatre. In addition, beginning four weeks after a show’s official opening night performance, hand-held audio description devices and hand-held captioning devices are available, and there is unlimited access to downloadable audio description and/or captioning for personal mobile devices free of charge. (Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours notice.) If you have questions, contact Shubert Audience Services at 212-944-3700 or [email protected]. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology.

Language Subtitles

Beaches provides real-time translations on your mobile device. Language subtitles are available in Spanish, Japanese, and Simplified Chinese. For more information, visit the Shubert Audience Services kiosk inside the theatre.