Marquis Theatre

Policies

Payment
American Express, Visa, and Mastercard are accepted for ticket purchases at the box office.

Exchanges/Refunds
All ticket purchases are final and tickets may not be exchanged or refunded. See Terms & Conditions.

Dress Code
There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air-conditioned during the summer months.

Children
All persons entering the theatre, regardless of age, must have a ticket. Guests under 5 are not permitted in the theatre.

Food & Beverage
No outside food or drinks are permitted in the theatre.

Late Seating
The seating procedure for latecomers varies by seat section. Late patrons who are seated in the front orchestra are held in the lobby for 10 minutes after the performance begins. They are then escorted directly to their seats by an usher. Late seating is at the discretion of management.

Smoking
Smoking (including e-cigarettes) is prohibited in the Marquis Theatre.

Security

Patron Security
For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.

Bag Screening
All bags will be inspected upon arrival. Bags larger than 20”x14”x9” cannot be checked or allowed inside the theatre.  Luggage is prohibited. For your convenience, please arrange to check your large bags and luggage at one of these locations if you are unable to leave them at home.

Do not leave your personal bags (purses, backpacks) unattended while in the theatre.

Prohibited Items
Do not carry any of these items into the security screening area. Items that are confiscated will not be returned. If you are unsure about any item, do not bring it to the theatre.

• All weapons are strictly prohibited, including but not limited to: firearms, ammunition, knives, swords, scissors, OC spray (mace), any dangerous items, and weapons of any kind
• Outside food or beverage
• Large professional cameras or video recording equipment
• Flashlights or laser pointers
• Illegal substances
• Noise making devices or fireworks
• Electric bikes or scooters
• Luggage

The Marquis Theatre has the right to refuse entry if any of the above is not adhered to.

Amenities

Concessions
There are three bars located on the theatre’s orchestra level and one bar on the mezzanine level where alcoholic and nonalcoholic beverages as well as snacks can be purchased. Bottled water and beverages with secure tops are permitted in the auditorium. The bars begin serving patrons 30 minutes prior to the start of the performance and at intermission.

Nederlander Theatres do not permit outside food or beverages.

Patrons seeking to bring in their own food or drink because the food or drink is necessary for medical reasons shall be permitted to bring such food or drink into a theatre.

It is imperative for patrons to understand that not only do the theatres sell peanut-related products, it is impossible for any theatre to designate peanut-free seating zones since we cannot control what food products patrons may bring into the theatres.

Restrooms
Restrooms are located outside the theatre lobby, Orchestra level, in the common area on the third Floor and Mezzanine level of the Marquis Hotel.

Cloakroom
There is no cloakroom service available at this theatre.

Parking

Broadway Direct has partnered with SpotHero to provide guests with convenient and affordable parking. Please use the calendar below to reserve parking ahead of your upcoming show.

Lost & Found

Did you lose an item at the Marquis Theatre? You’ve come to the right place to start looking.

Please click here to fill out our Lost & Found form. 

A member of our customer service team will be in touch with an update.

Theatre Staff

Theatre Manager: Eric Brown
Treasurer: Jose Hernandez

Contact Information
Phone: 212-382-0100
Send Us a Message

Policy for our Patrons With Disabilities

Accessible seating is available for this performance as indicated on the seating map.

Wheelchair locations are available in the orchestra section of the theatre (pending availability). You may purchase one wheelchair and three companion seats per order if available.

For guests with limited mobility, there are seats available with movable/folding armrests (“Aisle transfer seats”) in these locations: Orchestra A1, A2, F17, F18, K1, K2, P101, P125, S27, S28, T1, T2; Mezzanine K33, K34, L1, L2.

The theatre aisles on the orchestra level are stepped instead of ramped. There are 22 steps starting from row X down to row AA.

For low vision/deaf & hard of hearing guests, accessible seats are available in the Orchestra Row A 101-104, B 1-3, B 2-4.

The Marquis Theatre is committed to the needs of our patrons with disabilities. For more details on our policies or assistance purchasing accessible seating, please contact us at 212-382-0100 or send us a message.

Learn more about Nederlander’s commitment to accessible seating in this venue.

Wheelchair-Accessible Restroom

All restrooms are equipped to accommodate the patrons with disabilities.

Seat Accessibility

There are designated wheelchair and companion seats in the rear of the Orchestra. All other seating locations require the use of stairs.

Services for Patrons With Disabilities

Theatre representatives are available to meet physically challenged theatergoers in the lobby of the building to escort them to designated wheelchair accessible areas.

Policy on Guide Dogs and Service Animals

Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

Assisted-Listening Devices

Headsets for sound augmentation are available at the theatre, free of charge. Guests are required to fill out a form with their name, email, and phone number to ensure the item is returned after the show. Once the item is returned, the guest’s information will be deleted so they will not be contacted after the show.

Audio Described/Captioned Performances

The Marquis provides “Audio Description For Our Patrons Who Are Blind or Partially Sighted,” a detailed account of the visual aspects of the production. The theatre also offers “I-Caption” hand-held devices that provide captioning for deaf or hard of hearing patrons, subject to availability.

Multilingual Commentary

The Marquis offers audio commentary and description in French, German, Cantonese, Italian, Japanese, Korean, Mandarin, Portuguese, and Spanish via the theatre’s I-Caption hand-held devices, subject to availability. Audio translation of the show is available on the GalaPro App, which can be downloaded on your personal mobile device from the App Store or Google Play.

GalaPro

This theatre offers automated closed captioning and audio description via I-Caption, subject to availability, or on your personal mobile device with the GalaPro App. You can download GalaPro from the App Store or Google Play.