Policy for our Patrons With Disabilities

The Minskoff Theatre is committed to the needs of patrons with disabilities. Accessible seating is available for this performance as indicated on the seating map.

All accessible seating locations may be purchased online, pending availability: Buy tickets for The Lion King. If you do not see accessible seats available for a selected performance, it means that performance is sold out of accessible tickets and you should try selecting a different performance.

Wheelchair locations are available in the orchestra section of the theatre (pending availability). You may purchase one wheelchair and three companion seats per order if available.

For guests with limited mobility, there are seats available with movable/folding armrests (“Aisle transfer seats”) in these locations (steps required): Orchestra B1, B2, J1, J2, M101, M129, O130, Q15, Q16, U130, V101, Z101, ZZ130 Mezzanine: E101, E142, GG7, GG8.

For low vision/deaf & hard of hearing guests, accessible seats are available in the Orchestra Row A1-7, A 2-8, B1-7, B2-8.

Learn more about Nederlander’s commitment to accessible seating in this venue.

If you have additional questions or require assistance when attending the theatre, please send us a message or call 212-869-0550 and we will be happy to help accommodate your request.

Wheelchair-Accessible Restroom

The Minskoff is equipped with accessible restrooms on the theatre’s orchestra level, as well as on the mezzanine level. They can be accessed via a main lobby elevator that is strictly designated for guests with disabilities.

Seat Accessibility

There are designated wheelchair and companion seats in the rear of the Orchestra or in the Mezzanine. All other locations require the use of stairs. 

All levels are accessible via the main lobby elevator that is designated for guests with disabilities.

Services for our Patrons With Disabilities

Theatre representatives are available to meet physically challenged theatergoers in the lobby of the building to escort them to designated wheelchair accessible areas via elevators or escalators. The main lobby level of the theatre is not accessible by elevators.

Policy on Guide Dogs and Service Animals

Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

Assisted-Listening Devices

Headsets for sound augmentation are available at the theatre, free of charge and subject to availability. Guests are required to fill out a form with their name, email, and phone number to ensure the item is returned after the show. Once the item is returned, the guest’s information will be deleted so they will not be contacted after the show. For patrons with a tele coil, this theatre is equipped with an induction loop. Please set your device to the “t” setting.

Audio Described/Captioned Performances

The Minskoff provides “Audio Description For Our Patrons Who Are Blind or Partially Sighted,” a detailed account of the visual aspects of the production. The theatre also offers “I-Caption” hand-held devices that provide captioning for deaf or hard-of-hearing patrons, subject to availability. Performances are not presented in sign-language.

Multilingual Commentary

The Minskoff offers audio commentary and description in French, Spanish, Portuguese, German, Japanese, Korean, Mandarin, and Italian via the theatre’s I-Caption hand-held devices, subject to availability. Audio translation of the show is available on the GalaPro App, which can be downloaded on your personal mobile device from the App Store or Google Play.

GalaPro

This theatre offers automated closed captioning and audio description via I-Caption, subject to availability, or on your personal mobile device with the GalaPro App.  Download from the App Store or Google Play.