Accessible Seating

Accessible seating is available for this performance as indicated on the seating map.

Theatre is not completely wheelchair-accessible. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.

Wheelchair-Accessible Restroom

Wheelchair-Accessible restroom available (main floor).

Seat Accessibility

Orchestra Location: Seating is accessible to all parts of the Orchestra without steps. Wheelchair seating is available in the Orchestra only.

Mezzanine Location: Located up two flights of stairs (38 steps). Once on the Mezzanine level there are approximately two steps down per row. Entrance to the Mezzanine is behind row L.

Handrails: Available at the end of every stepped seat row in the Mezzanine.

Assisted-Listening Devices

Reservations are not necessary. A driver’s license or ID with printed address is required as a deposit. Please call: 212-582-7678 to reserve in advance.

Loop technology is also available at this theatre.

Shubert Audience Services

The Music Box Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. The theatre provides infrared assistive listening devices for every performance at the theatre. In addition, beginning four weeks after a show’s official opening night performance, hand-held audio description devices and hand-held captioning devices are available, and there is unlimited access to downloadable audio description and/or captioning for personal mobile devices free of charge. (Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours’ notice.) If you have questions, contact Shubert Audience Services at 212-944-3700 or [email protected]. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology.

Language Subtitles

GIANT provides real-time translations, on your mobile device. Language Subtitles are available in Spanish. For more information, visit the Shubert Audience Services kiosk inside the theatre.