Accessible Seating

Accessible seating is available for this performance as indicated on the seating map.

The theatre is not completely wheelchair-accessible. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps, either into or within the theatre, we are unable to provide assistance.

Wheelchair-Accessible Restroom

There is a wheelchair-accessible restroom available.

Seat Accessibility

Orchestra location: Seating is accessible to all parts of the Orchestra without steps. There are no steps in the designated wheelchair seating location.

Mezzanine location: Located on the second level, up two flights of stairs (34 steps). On the Mezzanine level, there are approximately two steps down per row. Entrance to the Mezzanine is behind row K.

Handrails: Available at the rear entrance stairs to every aisle, and at every row but only in the very far side aisle at each end of the Mezzanine.

Assisted-Listening Devices

Reservations are not necessary. A driver’s license or ID with printed address is required as a deposit. Please e-mail [email protected] or call: 212-582-7678 to reserve in advance.

Loop technology is also available at this theatre.

Shubert Audience Services
The Winter Garden Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. The theatre provides infrared assistive listening devices for every performance at the theatre. In addition, beginning four weeks after a show’s official opening night performance, hand-held audio description devices and hand-held captioning devices are available, and there is unlimited access to downloadable audio description and/or captioning for personal mobile devices free of charge. (Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours’ notice.) If you have questions, contact Shubert Audience Services at 212-944-3700 or [email protected]. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology.