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COVID-19 Policies

We can’t wait to welcome you back to our theatre.

The magic of Broadway is born out of people gathering, in person and in real-time. Our return plan was created with the health and safety of our theatre employees, production staff, cast, and audience members always at the forefront. 

The following policies apply to patrons visiting theatres owned and/or operated by the Nederlander Organization, Broadway Direct’s parent company.

Last updated and effective as of May 5, 2021.

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Safety Guidelines

The health and safety of our employees and audiences is our top priority. We all need to do our part.

Read the Safety Plan

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Refund & Exchange Policy

Recognizing flexibility is key in our guests’ return to Broadway.

Read the Refund & Exchange Policy

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Contact Tracing

We ask that all ticket holders download New York State’s contact tracing app COVID Alert NY.

Learn More & Get the App

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COVID-19 Waiver

An inherent risk of exposure to COVID-19 exists in any place where people gather. By entering the theatre, you agree to assume this risk.

Read the Full COVID-19 Waiver